Shipping & Delivery Policy
Free Overnight Shipping
At Diamond Society and Company, we proudly offer complimentary overnight shipping on every order.
For added security and peace of mind:
- Every shipment is fully insured
- All packages require signature confirmation upon delivery
- Orders are shipped in discreet FedEx packaging with no indication of the contents inside
Each jewelry purchase also includes:
- our custom company gift bags
- premium jewelry packaging
- presentation-ready boxes
We currently offer:
- domestic U.S. shipping
- as well as international shipping options
All orders are shipped via:
FedEx Overnight Insured Signature Delivery
Returns
We value your business and remain committed to your satisfaction even after your order arrives.
Jewelry Returns
Most jewelry purchases qualify for our 30-day return policy unless otherwise stated directly on the product page.
Please note:
- Some items may be subject to a restocking fee where applicable.
To request a return, please contact our team within 30 days of delivery.
Once your return request has been approved, we will provide a prepaid, fully insured return shipping label via email.
After the item has been received and inspected, an approved refund will be issued back to the original payment method.
Return Conditions
Returned items must be:
- unworn
- unaltered
- undamaged
- and in original condition
We cannot accept returns on items that:
- show signs of wear
- have been resized
- engraved
- customized
- or modified in any way
Certain purchases, including financed, custom, or special-order items, may not qualify for refunds and may instead be eligible for exchange or store credit.
Need Assistance?
Our team is here to help.
📞 Phone: (970) 315-8466
📧 Email: hello@diamondsocietyandco.com
Additional Information
Prices, product availability, and shipping timelines are subject to change without notice and do not constitute a binding agreement or contract.
